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Shipping
- CedarSelect.com uses both DHL & UPS as our carrier, depending on the package size.
- Cedarselect.com offers free shipping on orders over $500.00.
Order are shipped 7 business days from the time of order. Generally, all products should be recieved within 14 days. However, during peak season (April-November) it can take as long as 14 days to ship your products.
- Damaged packages
Please see our policy on damaged packages here
Returns & Refunds
CedarSelect does not accept returns or issue refunds except for the following conditions:
- Products damaged during shipping
If the product is damaged during shipping, please do not discard original packaging material. Please inform us immediately so that we can have a replacement shipped. We will send a packing label so that the package can be shipped back to us at no upfront cost to you. When the package is recieved, we will issue you a replacement.
- Products delivered in error on our part
If the unlikely event that we deliver the incorrect size that deviates from your original order reciept we will be happy to refund your money or issue you a replacement. Inform us of the error immediately. We will send a packing label so that the package can be shipped back to us at no upfront cost to you. When the package is recieved, we will issue you a replacement.